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Property Star Survey

Thank you for taking the time to complete our survey.

It should only take you a few minutes, however will provide us with invaluable information which will help us to improve our business.

Please feel free to return the survey anonymously, however if you would like to complete your details we will treat your comments confidentially and value them highly. Once again, thank you!

Your name:  
Your address:
  Street:  
  Suburb:  
  Postcode:  
Your phone:  
1.   How did you initially hear about our business?
 
Referred by friend/relative
Yellow pages ad
Local paper or magazine ad
Website
Other, please specify
     
2.   Did your loan consultant explain the process and loan products to you effectively
 
Poor
Unsatisfactory
Satisfactory
Good
Excellent
   
3.   Did your loan consultant match the loan product to your needs
 
Poor
Unsatisfactory
Satisfactory
Good
Excellent
   
4.   Did your loan consultant communicate with you promptly throughout the loan process
 
Poor
Unsatisfactory
Satisfactory
Good
Excellent
   
5.   How would you rate the overall performance of your loan consultant
 
Poor
Unsatisfactory
Satisfactory
Good
Excellent
 
   
6.   Were you happy with the overall service provided to you by the lender/bank in relation to their communication with you, promptness in providing documents etc?
 
Poor
Unsatisfactory
Satisfactory
Good
Excellent
 
   
7.   How would you rate the overall performance of our business
 
Poor
Unsatisfactory
Satisfactory
Good
Excellent
 
 

If you were happy with our service, please provide us with a testimonial that we can use on our website or in our marketing material…thank you, we appreciate your input.

 

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